Privacy Policy

Overview

TruckCmd ("we", "us", or "our") operates TruckSched, TruckInvy, and Food Truck Fav. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

We built TruckCmd to help food truck operators run their businesses more efficiently. We're committed to protecting your privacy and being transparent about how we handle your data.

Information We Collect

Account Information

When you create an account, we collect your name, email address, business name, and password. This information is necessary to provide you with access to TruckCmd services.

Operational Data

To deliver our scheduling, inventory, and customer discovery features, we collect:

• Event details (locations, dates, menu items)
• Prep lists and inventory data
• Customer-facing schedule information you choose to publish
• Usage data (how you interact with our products)

Payment Information

If you subscribe to a paid plan, payment processing is handled by our third-party payment processor. We do not store your full credit card details on our servers.

How We Use Your Information

We use your information to:

• Provide and maintain TruckCmd services (TruckSched, TruckInvy, Food Truck Fav)
• Process your event approvals and generate prep lists automatically
• Publish your schedule to Food Truck Fav so customers can find you (only data you explicitly approve)
• Communicate with you about your account, updates, and support requests
• Improve our products based on how food truck operators use them
• Prevent fraud and ensure security

We will never sell your data to third parties.

Data Sharing

We only share your information in these limited circumstances:

• Public schedule data: Event information you approve in TruckSched is automatically published to Food Truck Fav so customers can find you. This is a core feature of the platform.
• Service providers: We use trusted third-party services for hosting, analytics, and payment processing. These providers are contractually obligated to protect your data.
• Legal requirements: We may disclose information if required by law or to protect our rights and safety.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate or incomplete data
• Request deletion of your data (subject to legal retention requirements)
• Opt out of marketing communications (you'll still receive essential account emails)
• Export your data in a portable format

To exercise these rights, contact us at privacy@truckcmd.com.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we'll notify you by email or through a prominent notice in the app. Your continued use of TruckCmd after changes are posted constitutes acceptance of the updated policy.